Quality Policy

Quality has always been central to Avco’s philosophy of providing a first-class service to its customers. Our objectives are expressed in a Quality Management System certified to the internationally recognized ISO9001 standard and TickIT guidelines.

We believe that the success of software development and services depends upon the management of quality throughout the life cycle of each project and as a result, we ensure that a smooth transition between different phases is achieved.

Avco’s, Quality Management System is supported by an independent third party and audited every six months for compliance by Bureau Veritas. It is your assurance that we are following industry best practices in software development and services provision.

Benefits include:

• Increased visibility and control of the software development process.
• A documented specification agreed with the customer to ensure that the bespoke product is consistent with expectations.
• Pre-defined milestones as checkpoints for progress.
• Rigorous testing of software for robustness, specified functionality and ease of use.
• Professional installation by a qualified engineer, where required.
• Comprehensive software documentation, with the option of systems training, so that users are quickly familiarised with new software.
• Easy access through our customer helpline to timely, competent post-sales support.

Avco actively seeks customer feedback on provided services and constantly strives for continued improvement.